Troubleshooting

If your query returns an error even after configuring and embedding a client SSL certificate, check the following settings.

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Check SSL/TLS handshake

On your terminal, use the following command to check whether an SSL/TLS connection can be established successfully between the client and the API endpoint.

curl --verbose --cert /path/to/certificate.pem --key /path/to/key.pem  https://your-api-endpoint.com

If the SSL/TLS handshake cannot be completed, check whether the certificate and the private key are correct.

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Check mTLS hosts

Check whether mTLS has been enabled for the correct host. The host should match the API endpoint that you want to protect.

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Review mTLS rules

To review mTLS rules:

1. Select Security > WAF > Custom rules.

2. On a specific rule, select Edit.

3. On that rule, check whether:

   • The Expression Preview is correct.

   • The hostname, if defined, matches your API endpoint. For example, for the API endpoint api.trackers.ninja/time, the rule should look like:

     (http.host in {"api.trackers.ninja"} and not cf.tls_client_auth.cert_verified)

4. To edit the rule, either use the user interface or select Edit expression.